By replacing the current HP series print driver with a older version of print driver that does not contain I was able to stop the. is a file used by the “SurePrint” program form HP, and is used to help control the LaserJet printer on Windows PCs. Despite being a highly. Additionally, the printers that have been loaded (HP and HP ) are not present in Printers even though Fault Module Name:

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I have been running Windows 7 64 bit on my computer for many months and suddenly it stopped recognizing the printer.

How to Fix HP Laserjet cannot Print ZSR.DLL

I rebooted and now it comes up with the following message in the event log:. I have looked at the printers with the hope of reinstalling the driver this is a laserjet which has been running great. But hp10220 acts as though the is not a printer.

Please try the following steps to check how it works: Clear Printer Spooler files and enable the spooler ph1020. Click Start, type “Services. Double-click “Printer Spooler” in the Services list.

Click Stop and click OK. If the issue still exists, please run troubleshooting tool by the steps below: In the list, right click on the problematic printer and then click Troubleshoot. If the problem is found, click “Fix it”. Since the website is not hosted by Microsoft, the link may change without notice.


Microsoft does not guarantee the accuracy of this information. So far, so good. I found 4 files that indicated “shockwave flash” in the printers queue. After deleting the files and restarting the service it seems to be OK. Thanks so much for the information, I’ve been looking for a solution to the problem for hours.

Most of the help I had read was bs about reinstalling the drivers our restarting the service, all very standard. This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Office Office Exchange Server. Not an IT pro?

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Windows 7 IT Pro. Windows 7 Miscellaneous https: Use this forum to discuss miscellaneous issues that cannot be covered in any other Windows 7 forum. Sign in to vote.

I rebooted and now it comes up with the following message in the event log: I installed the regular monthly maint a few days ago and wonder if this is connected.

Advise on next steps would be greatly appreciated. Wednesday, June 22, 9: Asr.dll can be beneficial to other community members reading the thread.


Adobe Reader & HP LaserJet Causes Prin | Adobe Community

Friday, June 24, 9: Time will tell if it stays fixed. I have yet to reboot and see if it zs.dll up clean too.

Thanx a lot for the sound advice. John P in Toronto. Friday, June 24, Thursday, August 23, 5: Hi Alex, Thanks so much for the information, I’ve been looking for a solution to the problem for hours.

Its been a big help, Thanks! Friday, Zsrr.dll 14, 9: Thank goodness I found this page. Once I cleared the directory, also containing shockwave flash as above, the spooler stayed running. Tuesday, December 18, 2: Hey Man, It works!!! I got the same problem and it works perfectly! But I’d like to know why does it happen?

How to Fix HP Laserjet cannot Print | CK Computer Solutions

If someone here knows, please let us know too! Friday, November 7, Hello i need to know how can i add to the outlook toolbar the out of office to be there all the time thanks.

Thursday, July 23, 7: